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HTF 502 Bad gateway Errors

Discussion in 'Forum Help and Feedback' started by Johnny Angell, Jun 28, 2018.

  1. John Dirk

    John Dirk Screenwriter
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    I am still seeing the banner ad on the opening page but I am perfectly fine with that.

    Thanks to everyone who worked on getting this resolved.
     
  2. Carlo Medina

    Carlo Medina Executive Producer

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    Can confirm, working on Chrome on Mac OS!
     
  3. Josh Steinberg

    Josh Steinberg Executive Producer
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    I just got a bunch of those 502 errors in quick succession :(
     
  4. Dave Upton

    Dave Upton Audiophile
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    Just checking in folks. Any further issues in the past couple of days?
     
  5. EricSchulz

    EricSchulz Producer

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    I don't know if this is related to the Gateway 502 error, but on starting on Monday I couldn't access HTF on my Mac (no error message, but the "blue line" under the web address would zip across really fast and hometheaterforum.com would still be listed but the previous website (say USAToday.com) would still be displayed. It worked on my iPad mini 2 but by Monday afternoon I couldn't access HTF on my Mac, iPad or iPhone. Finally came back up sometime Wednesday I believe.
     
  6. Rodney

    Rodney Screenwriter
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    I have not had any issues with getting to any specific pages in the last few days, thanks for all your hard work on this "intrusion" during your vacation!

    I still notice the truncation issue, but it doesn't bother me.
     
  7. Neil Middlemiss

    Neil Middlemiss Producer
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    @Dave Upton I’m getting the error this morning when trying to read the Unsane Blu-Ray review.
     
  8. Robert Crawford

    Robert Crawford Moderator
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    Same here, no issues with other reviews.
     
  9. Sam Posten

    Sam Posten Moderator
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    I’ve been getting them last 2 days while working on reviews. Have lost a few esits
     
  10. Dave Upton

    Dave Upton Audiophile
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    We have traced one particular error back to WordPress - our support folks don't work weekends, but I should have something today.
     
  11. Message #111 of 154 Jul 23, 2018
    Last edited: Jul 23, 2018
    Malcolm R

    Malcolm R Executive Producer

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    Not sure if it's related to the same issues, but my alerts icon shows new alerts even after I've looked at them and they're no longer "new".

    upload_2018-7-23_12-11-38.

    This seemed to start mid-week last week. They usually seem to reset overnight. In the above example, I had 4 new alerts this morning, so it'll likely show 4 new alerts new all day long whenever I leave HTF then return later, regardless of how many are actually "new".
     
    EricSchulz and bmasters9 like this.
  12. bmasters9

    bmasters9 Cinematographer

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    I'm having the same problems-- is it something in the software that makes the site fool you into thinking you have the latest in the threads you've posted in, when it's stuff you've seen before?
     
    EricSchulz likes this.
  13. EricSchulz

    EricSchulz Producer

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    Same issue here.
     
  14. John Dirk

    John Dirk Screenwriter
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    Same but no big deal...
     
  15. Dave Upton

    Dave Upton Audiophile
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    Let me know if it's any better today guys
     
  16. Todd Erwin

    Todd Erwin Producer
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  17. John Dirk

    John Dirk Screenwriter
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    No 502 errors here but still getting alerts [not email] for new posts that aren't new.
     
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  18. Message #118 of 154 Jul 25, 2018
    Last edited: Jul 25, 2018
    Malcolm R

    Malcolm R Executive Producer

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    Me too. I had 3 new alerts when I first logged in this morning, and every time I surf away from HTF and return via the home page, it still shows 3 new alerts even though they're not new.

    This just seems to occur on the home page. When I click to any individual forum, the alerts disappear or change to reflect the "real" new alerts.
     
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  19. Robert Crawford

    Robert Crawford Moderator
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    Anybody else getting the below message when they log onto the forum's main page?

    Uh Oh! It looks like the version of your javascript functions file does not match the version of your page_container_js_head template.

    Your javascript functions file is version "1.5.16.0a_public".
    Your page_container_js_head is version "1.5.10.0".

    If your functions file version number is higher, ensure that you have merged all templates (especially page_container_js_head). If your page_container_js_head version number is higher, ensure that you have correctly uploaded the latest version of the javascript functions file and that you have cleared anything that could cache an old version of the javascript (CDN / Cloudflare / etc.).

    This issue could cause parts of your forum to not display or function correctly. If this does not resolve the issue contact Audentio support. This error has also been logged to the javascript console.
     
  20. MattWServices

    MattWServices Administrator

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    The site has been migrated to a new server. There are some issues following the migration which are being worked on.
     
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